Enterprise Security

Security & Trust

Enterprise-grade security measures protecting your healthcare data and social media operations

Security Overview

Security is at the core of everything we do at SocialOptrix.AI. As a healthcare technology company, we understand that protecting patient information and maintaining trust is paramount. Our security framework is designed to meet and exceed industry standards while providing the flexibility and innovation healthcare organizations need.

Certifications & Compliance

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SOC 2 Type II

Annual third-party audits of our security, availability, and confidentiality controls.

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HIPAA Compliant

Business Associate Agreement (BAA) available with comprehensive PHI protection.

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HITECH Act

Enhanced security and privacy protections for health information.

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FDA 21 CFR Part 11

Electronic records and signatures compliance for regulated content.

Data Protection

Encryption

  • Data at Rest: AES-256 encryption for all stored data
  • Data in Transit: TLS 1.3 for all network communications
  • Database Encryption: Column-level encryption for sensitive data
  • Backup Encryption: All backups encrypted with separate keys

Data Classification

  • Public: Marketing materials and general information
  • Internal: Business operations and non-sensitive data
  • Confidential: Customer data and business intelligence
  • Restricted: PHI and highly sensitive information

Data Lifecycle Management

  • Automated data classification and tagging
  • Retention policies based on regulatory requirements
  • Secure data disposal and media sanitization
  • Regular data inventory and compliance audits

Infrastructure Security

Cloud Infrastructure

  • Multi-cloud architecture with AWS and Google Cloud
  • SOC 2 Type II certified data centers
  • Geographic data residency controls
  • Automated infrastructure provisioning and security

Network Security

  • Virtual Private Cloud (VPC) with network segmentation
  • Web Application Firewall (WAF) protection
  • DDoS protection and traffic filtering
  • Network intrusion detection and prevention

Application Security

  • Secure development lifecycle (SDLC)
  • Regular code reviews and static analysis
  • Dynamic application security testing (DAST)
  • Third-party dependency scanning

Access Management

Identity and Access Management (IAM)

  • Single Sign-On (SSO) with SAML 2.0 support
  • Multi-factor authentication (MFA) required
  • Role-based access control (RBAC)
  • Principle of least privilege enforcement

Administrative Access

  • Privileged access management (PAM)
  • Session recording and monitoring
  • Just-in-time (JIT) access provisioning
  • Regular access reviews and deprovisioning

API Security

  • OAuth 2.0 and OpenID Connect authentication
  • Rate limiting and throttling
  • API gateway with security policies
  • Comprehensive API logging and monitoring

Monitoring & Incident Response

Security Monitoring

  • 24/7 Security Operations Center (SOC)
  • Real-time threat detection and alerting
  • Machine learning-based anomaly detection
  • Comprehensive audit logging and retention

Incident Response

  • Defined incident response procedures
  • Incident classification and escalation
  • Forensic analysis capabilities
  • Post-incident review and improvement

Threat Intelligence

  • Integration with threat intelligence feeds
  • Proactive threat hunting
  • Industry-specific threat monitoring
  • Automated response to known threats

Business Continuity

Disaster Recovery

  • Recovery Time Objective (RTO): 4 hours
  • Recovery Point Objective (RPO): 1 hour
  • Multi-region backup and replication
  • Regular disaster recovery testing

Business Continuity

  • 99.9% uptime SLA for core services
  • Redundant systems and failover capabilities
  • Load balancing and auto-scaling
  • Emergency response procedures

Vendor Management

Third-Party Risk Assessment

  • Security questionnaires and audits
  • Contractual security requirements
  • Regular vendor security reviews
  • Subprocessor disclosure and management

Supply Chain Security

  • Software composition analysis
  • Secure software development practices
  • Code signing and integrity verification
  • Regular security updates and patches

Employee Security

Security Training

  • Security awareness training for all employees
  • Role-specific security training
  • Phishing simulation and testing
  • Annual security refresher training

Background Checks

  • Background checks for all employees
  • Security clearance for privileged access
  • Confidentiality and non-disclosure agreements
  • Regular security culture assessments

Continuous Improvement

  • Regular security risk assessments
  • Quarterly penetration testing
  • Security metrics and KPI tracking
  • Industry best practice adoption
  • Customer feedback integration

Contact Security Team

For security-related questions, vulnerability reports, or incident notifications:

Security Team

Email: security@socialpilot.ai

Phone: +1 (404) 555-0199

PGP Key: Available upon request

Bug Bounty: Responsible disclosure program available