HIPAA Compliance

Our HIPAA Commitment

SocialOptrix.AI is committed to maintaining the highest standards of healthcare data privacy and security. As a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA), we implement comprehensive safeguards to protect Protected Health Information (PHI) in all social media activities.

Business Associate Agreement (BAA)

SocialOptrix.AI operates as a Business Associate for healthcare organizations and enters into Business Associate Agreements (BAAs) with all covered entities. Our BAA includes:

• Permitted and required uses of PHI
• Appropriate safeguards to prevent unauthorized use or disclosure
• Subcontractor agreements and oversight
• Individual rights and access procedures
• Breach notification requirements
• Termination and return of PHI procedures

Technical Safeguards

AI-Powered PHI Detection

Our proprietary AI engine automatically:

• Scans all content for potential PHI before publication
• Identifies 18 types of PHI identifiers defined by HIPAA
• Flags potential violations with 99.9% accuracy
• Provides real-time alerts and recommendations
• Maintains audit logs of all detection activities

Data Encryption

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• End-to-end encryption for sensitive communications
• Encrypted backup and disaster recovery systems

Access Controls

• Role-based access control (RBAC) with principle of least privilege
• Multi-factor authentication (MFA) for all user accounts
• Session management and automatic timeout controls
• Comprehensive audit logging of all access attempts

Administrative Safeguards

Security Officer

SocialOptrix.AI has designated a Security Officer responsible for developing and implementing security policies and procedures, including HIPAA compliance oversight.

Workforce Training

• Regular HIPAA training for all employees and contractors
• Annual security awareness updates
• Incident response training and procedures
• Role-specific privacy and security training

Incident Response

• 24/7 security monitoring and incident detection
• Defined incident response procedures and timelines
• Breach notification protocols meeting HIPAA requirements
• Forensic analysis and remediation capabilities

Physical Safeguards

• SOC 2 Type II certified data centers
• Biometric access controls and 24/7 surveillance
• Environmental controls and redundant power systems
• Secure media disposal and device management

Risk Assessment and Management

SocialOptrix.AI conducts regular risk assessments to identify potential vulnerabilities and implements appropriate safeguards. Our risk management program includes:

• Annual comprehensive security risk assessments
• Quarterly vulnerability scans and penetration testing
• Continuous monitoring of security controls
• Regular updates to policies and procedures

Audit and Compliance Monitoring

Comprehensive Audit Trails

• Detailed logging of all system access and user activities
• Content creation, modification, and deletion tracking
• Compliance decision documentation
• Regular audit log review and analysis

Third-Party Audits

• Annual SOC 2 Type II audits
• HIPAA compliance assessments
• Security penetration testing
• Independent privacy impact assessments

Breach Notification

In the unlikely event of a security incident involving PHI, SocialOptrix.AI will:

• Notify the covered entity within 60 days of discovery
• Provide detailed incident information and impact assessment
• Implement immediate containment and remediation measures
• Cooperate fully with any required notifications to individuals or HHS
• Conduct thorough post-incident analysis and improvements

Subcontractor Management

All subcontractors with potential access to PHI are required to:

• Sign Business Associate Agreements
• Implement equivalent HIPAA safeguards
• Undergo security assessments and monitoring
• Participate in incident response procedures

Individual Rights

SocialOptrix.AI supports covered entities in fulfilling individual rights under HIPAA:

• Right to access PHI
• Right to request amendments
• Right to accounting of disclosures
• Right to request restrictions
• Right to file complaints

Continuous Improvement

Our HIPAA compliance program is continuously evolving to meet new challenges and regulatory updates:

• Regular policy reviews and updates
• Technology improvements and security enhancements
• Staff training and awareness programs
• Industry best practice adoption

Contact Information

For questions about our HIPAA compliance or to request a Business Associate Agreement: