Cookie Policy

Introduction

This Cookie Policy explains how SocialOptrix.AI, Inc. ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read in conjunction with our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are required for the service to work.

• Authentication cookies: To identify you when you sign in and keep you logged in
• Security cookies: To protect against fraudulent activity and secure your account
• Session cookies: To remember your preferences during your browsing session

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this information to improve our services.

• Google Analytics: To analyze website traffic and user behavior
• Performance monitoring: To identify and fix technical issues
• Feature usage tracking: To understand which features are most valuable to users

Functionality Cookies

These cookies allow us to remember choices you make and provide enhanced, more personalized features.

• User preferences: To remember your settings and customization choices
• Language preferences: To display content in your preferred language
• UI customization: To remember your dashboard layout and display preferences

Marketing and Advertising Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

• Conversion tracking: To measure the effectiveness of our advertising campaigns
• Retargeting cookies: To show you relevant ads on other websites
• Social media pixels: To track interactions with our social media content

Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on your device. These include:

• Google Analytics: For website analytics and performance monitoring
• HubSpot: For customer relationship management and marketing automation
• Stripe: For secure payment processing
• Social media platforms: For social sharing and login functionality

How Long Do Cookies Last?

The length of time a cookie will stay on your device depends on its type:

• Session cookies: Temporary cookies that are deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (ranging from hours to years)

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience and functionality of our services.

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, search, and services → Cookies and site permissions

Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner. You can customize your cookie preferences by clicking "Cookie Settings" to choose which types of cookies you want to accept.

Opt-Out Tools

You can also opt out of certain cookies through these third-party tools:

• Google Analytics Opt-out: browser add-on
• Network Advertising Initiative: opt-out tool
• Digital Advertising Alliance: opt-out tool

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we are committed to user privacy and will continue to monitor developments in this area.

Healthcare-Specific Considerations

As a healthcare-focused platform, we are particularly mindful of Protected Health Information (PHI) and HIPAA compliance:

• We do not use cookies to collect or store Protected Health Information (PHI)
• All cookies comply with HIPAA requirements for healthcare data security
• Analytics cookies are configured to anonymize personally identifiable information
• We maintain strict data segregation between marketing and healthcare data

Mobile Applications

Our mobile applications may use similar tracking technologies, including:

• Mobile device identifiers: For app analytics and personalization
• Local storage: To cache data and improve performance
• Push notification tokens: To send you important updates

You can manage these through your device settings (iOS: Settings → Privacy; Android: Settings → Privacy → Permissions).

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this page
• Sending email notifications for significant changes

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

• All About Cookies
• ICO Cookies Guidance
• Network Advertising Initiative